Tuesday, August 24, 2021

 HR role during Covid-19


Reconfigure, readapt, rebuild are just some of the terms and measures that have emerged in the lifestyle of people and organizations worldwide, as a result of the impact caused by COVID-19. This has led companies to reconsider the role of the human resources department as a "support" system, making it a "fundamental" area.

HR managers have shown their ability to adapt and be resourceful when facing complex and challenging environments, in order to guarantee stability and continuity for both businesses and employees. They have had to adapt and create solutions to a revolution that came to change everything and without a warning.

The pandemic not only transformed the way we think, work, and relate to others, but also brought abrupt changes at an accelerated pace, which will forever mark a “before” and “after” for humanity.

The confinement tested the adaptability of employees and the flexibility of companies, making way to hybrid workplaces and remote work modalities; eliminating geographical borders that allows to broaden the spectrum of search for professionals and organizations, which has meant an additional challenge for human resources.

Human Resources has had to redefine everything from companys’ structures, policies, and processes within organizations, in order to make way for a new normal where guidelines and best management practices are focused on the greatest resource: people. This redefinition must guarantee the correct interaction, to ensure that teamwork, the sense of belonging and the commitment to the company last.

These new forms of “remote” work require a series of skills and abilities that must be developed in a joint effort with Human Resources areas, who will oversee how to manage and promote easy and accessible training programs; must go in hand with a simplification of processes and tools promoted by the department, leading workers to save time and organizations to save money.

Although, the role played by HR has been hard work in reaction to the pandemic so far (without neglecting the merits), to achieve stability in the midst of turbulence, from now on it is up decision makers inside companies, to propose, anticipate, simplify, automate and even partially or totally outsource, in order to optimize recruitment, hiring and employee retention practices; to stay updated and to be involved in the constant changes that are part of the new reality.


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